Care and Support Prisons

Tender description

Staffordshire County Council has recommissioned the current Personalised Care and Support in prisons (and in approved premises) in the County of Staffordshire which is due to expire 31/03/2025. The purpose of the Service is for suitably qualified care providers to deliver Care and Support to all Prisons and Approved Premises on a Guaranteed Hours basis. Spot Purchase hours will be considered and agreed with the Council once the Guaranteed Hours have been spent. The Service will enable Service Users to achieve their identified outcomes to improve their independence and achieve and maintain their desired strength based, personalised outcomes in relation to their physical, emotional, social, and mental wellbeing. The Council aims to ensure improve Service Users remain as independent as possible; have the knowledge to make informed decisions; have choice and be in control of decisions made about their Care; be part of their community; receive Support at the right time through a strength based and personalised Service. The provider delivering the Service, will aim to achieve the following objectives: enhance the quality of life for Service Users with Care and Support needs; delay and reduce the need for Care and Support; ensure Service Users have a positive experience of Care; safeguard Service Users whose circumstances make them vulnerable and protect them from avoidable harm; improve and maintain Service Users health and wellbeing through increased independence, choice, control, dignity, and quality of life; promote independence, and enable the Service User to be an active member of society and their community; provide a strength based support Service, responsive to the needs and circumstances of the Service Users; help maximise independence after illness or disability through working within a rehabilitation, reablement and enablement philosophy; provide a high quality Service in terms of access, the Service Users' experience and outcomes based on evidence of effectiveness; enable Service User satisfaction, enabling Service Users to have a say in how Support and Services could be developed in the future, ensuring meaningful engagement that enables Service Users to have a say about the future development of Services. provide clear information so that Service Users can make informed choices. The contract will run from 01/4/2025 to 31/03/2028 with the option to extend by a year to 31/03/2029.