Service Provider for the Plastic Card Delivery Unit and Related Services

Tender description

Lot 1: Service Provider for the Plastic Card Delivery Unit and Related Services The Road Safety Strategy 2007-2012 set out a commitment for Ireland to introduce driving licences as polycarbonate cards, as required by EU Directive 2006/126/EC of 20 December 2006 on Driving Licences. The target date for the first issue of the polycarbonate Driving Licences was 19 January 2013. At the request of the Minister for Transport, Tourism and Sport, RSA agreed to take the lead in introducing the new driving licences along with a programme of changes to improve the overall Driver Licensing Service. RSA commissioned Accenture in July 2010 to carry out a review of the existing Driver Licensing Service in Ireland, to understand how a new licence could be delivered in a secure, efficient and customer friendly manner. This review recommended the delivery of the polycarbonate driving licences via a centralised Plastic Card Delivery Unit (PCDU). The obligations of the PCDU were to be identified by the Driver Licensing Transformation Programme and the successful tenderer for the PCDU Contract was also expected to produce and deliver digital tachograph cards from December 2014. Following a competitive tender process, a contract was awarded to Credit Card Systems Ireland Limited.