iCasework case management for councillors
Details
- Supplier(s)
- CIVICA UK LIMITED
- Value
- GBP 59,375
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 26 January 2024
- Source
- uk:contracts_finder
Tender description
Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive. System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution. Additional reporting features will enable the Council to easily identify problematic service areas, or ward specific issues to enable improved forward planning and engagement with its residents.
Timeline
- Completed: Award date31 March 2022
- Completed: Award published26 January 2024Current notice
- Completed: Contract expiry date31 May 2024
About the buyer
London Borough of Islington is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-islington.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-islington.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-islington.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-islington.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-islington.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-islington.gov |
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