Expired contract

Microsoft Unified Support

Details

Supplier(s)
Microsoft Ltd
Value
GBP 249,204
Duration
1 year
Topic
IT services: consulting, software development, Internet and support
Published
23 September 2024

Tender description

Annual Support Contract. Renewal of Microsoft Premium Support contract.This is an annual support contract which covers all Microsoft software and provides us with access to the Microsoft technical resources to resolve any reactive issues and pro-actively manage our Microsoft estate. Which also provides us with training and knowledge (chalk and talk is one of them). Which comes under our proactive services. This also gives us Problem Resolution Support - where we feel Microsoft product has caused a problem - onsite support is given and escalation assistance.

Timeline

  1. Completed: Award published23 September 2024
    Current notice
  2. Completed: Award date25 September 2024
  3. Completed: Contract expiry date24 September 2025

About the buyer

Department for Transport (DFT) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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