Digital Jury Bundles (Pilot / Implementation) - Software

Tender description

This Procurement will establish a supplier Contract for the provision of The Digitalisation of Jury Bundles. The Contract will be for a period of 1 year with optional extensions for a further maximum of 3 x 12-month durations. This Contract will be between the successful Supplier and the Authority. The Contract Digitalisation of Jury Bundles is for being offered under the Mid-Tier Terms and Conditions of contract which will govern any resultant Contract. Tender documents, further information and bidding is all done through the CPS E-sourcing portal, Jaggaer (https://cps.bravosolution.co.uk/web/login.html). Potential bidders will need to register to find the ITT and documentation. Please direct all queries through the Jaggaer poral. CPS is seeking to provide Juries and other key participants in Crown Court trials with Jury bundles via a digital solution. Jury bundles contain the exhibits that Prosecution & Defence Counsel intend to refer to during the trial. These are usually documentary exhibits such as telephone records, transcripts of the defendant's police interview, diagrams and photographs. The intention is to pilot the developed solution. After a full evaluation and benefits realisation analysis of this pilot, a decision at sole buyer discretion will be made with a view to proceed to a national rollout to the 80+ Crown Court sites across England and Wales. CPS is seeking to procure through this exercise - - Software Solution o Digital Jury Bundle software - a Commercial Off The Shelf (COTS) solution, capable of having up to 30,000 users (Jurors & Court professionals) using the solution concurrently. Pilot stage will have up to 1000 users Subsequent roll out stages will then increase users incrementally to national roll out with buyers discretion to proceed at each stage after initial pilot o Support to enable digital transfer of jury bundle from either CMS / DCS (API creation) o Service support for software incidents. - Implementation & Evaluation Solution o Implementation support - including planning, key delivery dates and milestones. o Design and provision of training materials bespoke to individual user roles - including accessible & Welsh language versions o Evaluation of individual pilot stages & overall pilot o Benefits realisation to identify and track proposed benefits, in pilot stage and subsequent possible roll out and beyond o On-location support during pilot and possible rollout phases for limited period at each site A separate procurement exercise is being held for the hardware aspect of the solution (and service support for that hardware).