WAS-ITT-55130 - WAST Employee Assistance Programme

Tender description

NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust and on behalf of Welsh Ambulance Services Trust would like to invite submissions to tender for our employee assistance programme (EAP). We require an external partner to provide a holistic support package to our workforce, volunteers and their families. The service will be available 24/7 via telephone and cater for a range of personal and professional difficulties. We require a range of services to report on outcomes and set key performance indicators to ensure that a quality service is maintained. WAST has an existing employee assistance programme provider. An implementation process is required from applicants.Further detail of the requirement is provided within the specification.Welsh Ambulance Services Trust recognises the importance of the Welsh language to the communities it serves. Consequently, responses to an invitation to quote or tender will be accepted in Welsh as well as English. However, please note that tender responses submitted only in Welsh will be translated by the Trust into English before consideration. Those involved in translating the document will be barred from taking decisions on awarding tenders.The tender will be awarded to the most economically advantageous tender based on 70% quality and 30% cost as detailed in the ITT document. Please note that the tender closing date is 12/01/2024 at midday and any late submissions will not be considered.The etenderwales bravosolution ref:Project: project_55130 and itt_107558Please direct all queries relating to this tender via the messaging function of the Bravo portal.More details can be found at https://etenderwales.bravosolution.co.uk.NOTE: The authority is using eTenderwales to carry out this procurement processNOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=134776