Support & Development for Microsoft software-based applications and services

Tender description

Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. The contract is for a comprehensive support and periodic development service for a range of Microsoft software-based applications. The contract will cover three Commercial elements;- •Commercial element 1 - Onboarding and readiness service. •Commercial element 2 - Comprehensive 3rd Line Tech support service to support our Microsoft software-based applications and services. •Commercial element 3 - Periodic Product Development for services specified by Ofsted across a range of Microsoft software-based applications and services. The Contract Term will be for an initial 4-year period* with the option to extend for up to a further 2 years subject to the agreement of both parties. *including a break clause / review point at year 2). The option to extend the contract will be solely at Ofsted's discretion and will be subject to satisfactory supplier performance, government approval and the availability of funding. Potential Suppliers should not make any assumption that Ofsted will exercise its discretion to extend the contract for any specific period or at all.