Digital Inequalities Support Service - NHS Black Country ICB

Tender description

Guidance from NHS England and the ICB’s Operations Plan for Digital Requirements includes ‘Mitigating against digital exclusion, including by implementing the framework for NHS action on digital inclusion’. We should also continue to connect services to and champion use of the NHS APP and website as the Digital Front Door to the NHS, to help people get and stay well and manage their own health and maximise adoption of the patient engagement portal services.<br/><br/>NHS Black Country Integrated Care Board (ICB) is inviting suitably qualified and experienced providers to express interest in delivering a Support Service to deliver and complete this framework. The provider will be required to work alongside the ICB in partnership to distribute digital devices to enable citizens of the Black Country including Dudley, Walsall, Sandwell and Wolverhampton, to become more digitally enabled, allowing quicker and better access to health and social care services. Lot 1: The service is for the provision of a Digital Inequalities Support Service.<br/><br/>Guidance from NHS England and the ICB’s Operations Plan for Digital Requirements includes ‘Mitigating against digital exclusion, including by implementing the framework for NHS action on digital inclusion’. We should also continue to connect services to and champion use of the NHS APP and website as the Digital Front Door to the NHS, to help people get and stay well and manage their own health and maximise adoption of the patient engagement portal services.<br/><br/>NHS Black Country Integrated Care Board (ICB) is inviting suitably qualified and experienced providers to express interest in delivering a Support Service to deliver and complete this framework. The provider will be required to work alongside the ICB in partnership to distribute digital devices to enable citizens of the Black Country including Dudley, Walsall, Sandwell and Wolverhampton, to become more digitally enabled, allowing quicker and better access to health and social care services.<br/><br/>Part of our ICS Digital Strategy is to address inequalities for the provision of digital services and equipment in parts of the community. This ongoing Programme of Work will include providing citizens within the Black Country with a digital device, connectivity if required, training to support build their digital skills as well as ongoing support for the loan of their device. <br/><br/>It is paramount that we commission a Support Service who can demonstrate that they already engage with local community groups citizens and have good working relationships with local statutory and non-statutory organisations as well as extensive knowledge of our diverse Black Country population, addressing digital exclusion within all areas of deprivation. Additional information: This procurement has been advertised in accordance with the process set out in Schedule 3 of the Public Contracts Regulations 2015 (PCR), otherwise known as the Light Touch Regime (LTR). The procurement of the Service(s) falls below the threshold over which the provisions of the Public Contracts Regulations 2015 (the "Regulations”), specifically those pertaining to schedule 3 services, would apply. Neither NHS Arden and Greater East Midlands CSU nor NHS Black Country ICB will therefore not be bound by the provisions of the Regulations for this procurement will therefore not be bound by the provisions of the Regulations for this procurement. In addition, for the avoidance of doubt, as this requirement is not for Health Care Services for the purposes of the Health Service in England, none of the aforementioned organisations shall be bound by the requirements of The Health Care Services (Provider Selection Regime) Regulations 2023 for this requirement.<br/><br/>To access the eProcurement portal to access relevant documentation relating to this opportunity, please follow the instructions below:<br/>1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your organisation has not registered previously)<br/>2. Once registered, login to the system and look for "Quote/tender C296171 Digital Inequalities Support Service - NHS Black Country ICB"