CWC23058 - Statutory Advocacy

Tender description

The Council has legal duties to comply with the following legislation and provide or commission the following services in response: • Care Act Advocacy to comply with the Care Act 2014 • Independent Mental Capacity Advocacy (IMCA) including Deprivation of Liberty Safeguards Advocacy (IMCA DoLS), and Relevant Paid Persons Representative Service (RPPR) to comply with the Mental Capacity Act 2005 and the Mental Capacity Amendment Act 2019 • Independent Mental Health Advocacy (IMHA) to comply with the Mental Health Act 1983 • Independent Health Complaints Advocacy Service (IHCAS) to comply with the NHS and Social Care Act 2012. This service consolidates the following requirements into an integrated service provision: • Independent Mental Capacity Advocacy (IMCA) • IMCA Deprivation of Liberty Safeguards (IMCA DoLS) • Relevant Persons Paid Representative (RPPR)/Volunteer Relevant Persons Representative (VRPR) • Care Act Advocacy (CAA) • Independent Health Complaints Advocacy Service (IHCAS) locally branded as Wolverhampton Health Advocacy Complaints Service (WHACS) • Independent Mental Health Advocacy (IMHA) • Community Advocacy (Non-Statutory Advocacy) It is intended that integration of these services will enable the following benefits: • A consistent service with streamlined processes • Reduce duplication and improve service delivery • Improve awareness for potential clients and referrers to make appropriate referrals and seek support at an early stage • Continuity of advocacy support to individuals receiving a service • Reduce the number of times that clients must describe their experiences to different advocates and Providers • An efficient and effective service for the people who will use it and ensuring value for money • Enable the flexible deployment of resources to manage demand. The total value for this provision is £1,356,360. The value for each service per annum is the following: • Independent Mental Capacity Advocacy (IMCA) - £69,173.85 • IMCA Deprivation of Liberty Safeguards (IMCA DoLS) - £30,924.78 • Care Act Advocacy - £30,924.78 • Relevant Persons Paid Representative (RPPR)/Volunteer Relevant Persons Representative (VRPR) - £65,376.07 • Independent Health Complaints Advocacy Service (IHCAS) locally branded as Wolverhampton Health Advocacy Complaints Service (WHACS) - £33,094.94 • Independent Mental Health Advocacy (IMHA) - £28,212.08 • Community Advocacy (Non-Statutory Advocacy) - £13,563.50 Lot 1: The Council has legal duties to comply with the following legislation and provide or commission the following services in response: • Care Act Advocacy to comply with the Care Act 2014 • Independent Mental Capacity Advocacy (IMCA) including Deprivation of Liberty Safeguards Advocacy (IMCA DoLS), and Relevant Paid Persons Representative Service (RPPR) to comply with the Mental Capacity Act 2005 and the Mental Capacity Amendment Act 2019 • Independent Mental Health Advocacy (IMHA) to comply with the Mental Health Act 1983 • Independent Health Complaints Advocacy Service (IHCAS) to comply with the NHS and Social Care Act 2012. This Contract will have an option to extend until 15th August 2029. Overarching Service Outcomes The Advocacy service… • Is person centred - listens to and understands the views and concerns of clients • Safeguards the rights, dignity, and privacy of clients • Effectively represents and promotes the views, values, beliefs, and best interests of clients • Effectively works with other agencies to provide a seamless service • Effectively involves clients in peer/self-advocacy • Is responsive to client/stakeholder feedback/comments.