EUC service support
Details
- Topic
- Software package and information systems
- Published
- 2 July 2024
- Source
- uk:bluelight
Tender description
The ‘service wrap’ is IT support services, which are listed below, in which the member of staff has reported an IT issue via the Council’s help desk and the help desk has escalated to the supplier to investigate/manage. The monthly fee is based on a pre-set agreed service volume (270 incidents in a month) which is reviewed quarterly. Where this results in more than a 5% tolerance additional fees are applied. There is also a reduction whereby less than 5%.
Timeline
- Completed: Award published2 July 2024Current notice
- Completed: Award date2 July 2024
About the buyer
Sheffield City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@sheffield-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@sheffield-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@sheffield-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@sheffield-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@sheffield-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@sheffield-city-council.gov |
31 similar open tenders
See more open tenders related to EUC service support.
- Open tender
Internet of Things
- Open tender
Space Technology Solutions
- Open tender
ICT Hardware and Software
Related topics
Topics related to EUC service support, ranked by notice volume.
- 40,156£1.8tn
Related buyers
Buyers similar to Sheffield City Council.
- 1,032£970.6m
- 883£688.8m
- 830£1.7bn
- 765£14.1bn
- 734£153.5m
- 661£1.4bn
- 660£1.1bn
- 569£18.6bn
- 538£266.4m
- 533£2.8bn
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
