Soft Market Testing for Housing, Revs & Bens

Tender description

This Soft Market Test is desired to deliver an understanding of what potential suppliers are in the market and to what efforts they can make to meet the service requirements. This request for information only. Any supplier invited to present to London Borough of Brent is doing so to support market research only and to help make any potential procurement process more focused and efficient. No supplier selection or supplier preference is implied. The Soft Market Test will have affect the Council’s Council Tax and Benefits Services on how they are delivered in future. The functional requirements of the Council’s Council Tax and Benefits Services are also rapidly evolving as a consequence of channel shift and a move towards greater automation. The Council is seeking to deliver a higher level of automation and self-service for the Council Tax and Benefits Services that will realise long term business aims, improve performance, productivity and bring about cost reductions. Keywords: Housing , Revenue, System, Benefits