Provision of an Alarm Receiving Centre with Disaster Recovery
Details
- Supplier(s)
- E.Novation UK Ltd Trading as Enovation
- Value
- £279,674.48
- Topic
- Software package and information systems
- Published
- 14 June 2024
- Source
- uk:find_a_tender
Tender description
Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving Centre to enable the monitoring of digital communication protocols, in addition to existing analogue communication protocols. The Council currently has circa 4,500 people registered at the Alarm Receiving Centre. Leicester City Council requires a digitally enabled Telecare Alarm Receiving Centre that will support elderly and/or disabled people to live safely and as independently as possible through the use of telecare and other Care Technology devices. To support the delivery of Telecare services in Leicester, the Council also requires a Disaster Recovery Call Centre Solution so that emergency calls can be handled at a remote location should this be required. Lot 1: Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving Centre to enable the monitoring of digital communication protocols, in addition to existing analogue communication protocols. The Council currently has circa 4,500 people registered at the Alarm Receiving Centre . Leicester City Council requires a digitally enabled Telecare Alarm Receiving Centre that will support elderly and/or disabled people to live safely and as independently as possible through the use of telecare and other Care Technology devices. To support the delivery of Telecare services in Leicester, the Council also requires a Disaster Recovery Call Centre Solution so that emergency calls can be handled at a remote location should this be required.
Timeline
- Completed: Award date10 June 2024
- Completed: Award published14 June 2024Current notice
About the buyer
Leicester City Council buys as a local authority. Some contracts run through outside frameworks, including ESPO and the Government Commercial Agency. Suppliers apply to those bodies directly to become approved framework suppliers. Supplier selection also weighs social value, such as local job creation and environmental impact, alongside price.
Over the past 5 years, most of Leicester City Council's contract awards have been in transport services, construction work and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@leicester-city-council.gov |
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