Defence Business Services (DBS) Debt Management Legal Support and Tracing Services

Tender description

The MOD’s Defence Business Services (DBS) require Legal Support to provide Debt Management and Tracing Services in the recovery of Crown Debts from private individuals and commercial organisations located throughout the UK and in some cases internationally. Legal action is only taken when all other options have been exhausted and where due to the size of the Crown Debt it is cost-effective to pursue recovery. The service is required Monday to Friday 9am to 5pm excluding local public holidays. Engagement with DBS staff and the supplier would be through telephone and email to provide support on each case. Copies of all correspondence and trace outcomes to be copied to DBS staff for local review. The services would include: • Provide advice on recovery of difficult, complex and disputed debt and support with debt management activity including the provision of legal defence representation for the MOD if required. • Provide support with pre-legal debt collections and recovery including Issuing a ‘Letter Before Action’ • Assess a case and advise on the strength and legal cost to determine likelihood of recovery including obtaining Financial Statements from Debtor • Supplier to prepare and submit all relevant court forms as an example: Claim Form, Evidence Pack and Particulars of Claim. • Initiate the enforcement of judgements if payment is not received within 14 days of the County Court Judgement including the issue of various documents. • Trace actions to include: i. Tracing debtor ii. Listing of assets iii. Any liabilities such as CCJ or charging orders etc iv. Current employment status v. Current contact details e.g. Email, telephone number and confirmation of address. • Assessment of existing cases that are currently in recovery. The services will require the supplier to handle and store Personal Data and therefore there are a number of Security and Protecting Data requirements, details can be found in the Statement of Requirement.