Awarded contract

Critical Care Transfer Coordination Service (Call Handling) - East Midlands

Details

Value
£4,149,418
Duration
6 years
Topic
Administrative healthcare services
Published
30 May 2024

Tender description

NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU), on behalf of NHS England (referred to as the Commissioner), is seeking to commission a suitably qualified and experienced provider to deliver the specialised critical care transfer coordination service (Call Handling) for the East Midlands Region through the publication of this ITT. The service provider will receive and coordinate all urgent and emergency requests via telephone and digital routes, for intra-uterine (IUT), Neonatal critical care (CenTre), Paediatric critical care (CoMET), and Extra Corporeal Membrane Oxygenation (ECMO), for the East Midlands Region. Additional information: An annual cost uplift of 0.6% has been applied to 2024/2025. The uplift for years 2-6 are unknown at this time but will be applied on an annual basis in line with NHS planning guidance.

Timeline

  1. Completed: Award published30 May 2024
    Current notice
  2. Completed: Award date1 November 2024
  3. Next: Contract expiry date31 October 2030in 4 years

About the buyer

NHS Arden and Greater East Midlands Commissioning Support Unit is an NHS commissioning support unit providing strategic and transactional procurement services to integrated care boards, NHS trusts and NHS England. Regulated procurements are run on behalf of those customers, including the publication of tender notices. Procurement support for NHS England is delivered under a lead provider model with three partner CSUs.

Over the past 5 years, most of NHS Arden and Greater East Midlands Commissioning Support Unit's contract awards have been in software and information systems, business services and IT services.

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