Awarded contract

IS Service Helpdesk

Details

Buyer: Department for Environment, Food & Rural Affairs (DEFRA)
Supplier(s): Halo Service Solutions Ltd
Value: GBP 57,979.2
Duration: 4 years
Topic: Helpdesk services
Published: 7 May 2024
Source: uk:contracts_finder

Tender description

Service Desk provider which allows the TIS, Facilities, CRM, Social Media & Events Teams to provide varying levels of services to our internal colleagues alongside supporting the Triage process and is the main asset register and knowledge base for the organisation.

Timeline

Completed: Award date4 May 2024
Completed: Award published7 May 2024
Current notice
Next: Contract expiry date3 May 2028in 2 years

About the buyer

Department for Environment, Food & Rural Affairs (DEFRA) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72253100 · Helpdesk services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov
Commercial Director	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov
Procurement Manager	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov
Category Lead	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov
Senior Buyer	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov
Contracts Manager	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov