ECMWF/ITT/2024/366 Licensing and Support of IBM HighPerformance Storage System (HPSS)

Tender description

This Invitation to Tender (ITT) has been prepared by ECMWF for the purposes of obtaining proposals from Tenderers for licensing and support services for the ECMWF IBM High-Performance Storage System (HPSS) and related consultancy services. This ITT is expected to result in the setting up of a contract to license and support HPSS for the period between and including 2025 to 2029, with the possibility of extension. The support must include (i) the right for ECMWF to continue to operate one Operational Instance of HPSS, (ii) three Maintenance Instances of HPSS, (iii) ongoing support for day to day and critical issues, (iv) access to IBM HPSS Support in Houston, U.S., and ideally include priced options for remote or onsite consultancy to support major upgrades. The software will be running on equipment installed in the ECMWF Data Centre. Portal instructions: Some of the ITT documents are accessible under the ‘Attachments’ box at bottom right of this page. The full set of ITT documents which are provided inside the response questionnaire are only accessible by registering an interest in this opportunity (see the 'Expression of interest window' at top right). Please refer initially to the ‘ECMWF eProcurement Portal Guidance for suppliers’ file in the Attachments box as this document will help you navigate the portal and locate the necessary information in order to submit a proposal. Please note that the contact email address shown under 'Contact details' is not monitored, and any messages sent to this email address will not be attended to. Questions / clarifications concerning this ITT must be submitted via the Messaging area of the ITT, which can be accessed through the My Activities page of the Portal once you have logged-in and registered your interest in this opportunity. Keywords: HPSS, licensing, maintenance and support