Stepping Home Service

Tender description

Stepping Home is a service designed to help people home from hospital or prevent admissions. Unlike other support services Stepping Home tackles all and any housing issues that place residents at risk. Working with a growing range of voluntary and statutory partners we identify and tackle hoarding, disrepair, falls risks, inadequate heating, disconnected services, loneliness, financial abuse, food and fuel poverty, income maximisation and more. The service is built around each patient as their non-medical circumstances are unique. The Stepping Home coordinators are there for the patient journey, that step by step support that ensures trust and ongoing success. The focus is on their home and the problems, dealing with safety and security, community connections, finance and ongoing independence. Stepping Home can ease some of the pressure on health and social care services. It delivers to all the NHS personalisation agenda but particularly reduces pressure on stretched NHS services and helps the health and care system to be more efficient. Lot 1: Stepping Home is a service designed to help people home from hospital or prevent admissions. Unlike other support services Stepping Home tackles all and any housing issues that place residents at risk. Working with a growing range of voluntary and statutory partners we identify and tackle hoarding, disrepair, falls risks, inadequate heating, disconnected services, loneliness, financial abuse, food and fuel poverty, income maximisation and more. The service is built around each patient as their non-medical circumstances are unique. The Stepping Home coordinators are there for the patient journey, that step by step support that ensures trust and ongoing success. The focus is on their home and the problems, dealing with safety and security, community connections, finance and ongoing independence. Stepping Home can ease some of the pressure on health and social care services. It delivers to all the NHS personalisation agenda but particularly reduces pressure on stretched NHS services and helps the health and care system to be more efficient. The contract will be for 2 years at £103,00 per annum, totalling £206,000. There are no extension periods for this contract. NHS Suffolk and North East Essex Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023. The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice. The contract which is the subject of this notice has not changed considerably when compared with the existing / previous contract delivered by the named provider. The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, after the award of contract, there is a possibility that the contract may be varied as allowable in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.