Reprographic Supply and Service Partner

Tender description

The appointment of a reprographic supply and service partner. Lot 1: The core requirements of the tender shall include but shall not be limited to: • Service all current and new Trust purchased devices detailed above while within the manufacturers published lifecyles. • Provide New (not refurbished or reconditioned) Mono, colour and colour capable MFDs, digital copiers, mono and colour network printers and reprographic room devices (including various print finishing accessories), all with standard network interfaces. • Software to enable process improvements and print management e.g. papercut • You must provide the facility to scan to email • You must integrate with the trust print management software of choice, this may include a document management solution, Current solution is Papercut • Site surveys of new academies joining the trust and recommendations of SSD • Secure printing options and accessories i.e.ID Badge Scanner. • Duplex printing and/or copying shall be provided as standard for all devices where applicable. • Consumables including toner, staples, and other Customer Replaceable Units (CRU). • Auditing Software/reporting tool for account management purposes. • Maintenance and support services, including help desk and the provision of training. • Print Audits/Surveys - Ideally providing efficiency recommendations / proposals to the Individual Schools to support with the reduction of costs and the Trusts sustainability strategy (to be carried out following award of the Contract). • Management information repots to facilitate active fleet management • All Equipment, Software and services shall comply with relevant legislative requirements. The core requirements shall not include the provision of paper