ICT Managed Services

Tender description

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements: 1) Provision of new network, WiFi and security controls to support the main office 2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs) 3) Microsoft licensing 4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services 5) Build of Windows based devices, including packaging and deployment of software 6) Provision of appropriate boundary controls for Windows based devices 7) Application build and/or migration to replace aging in-house software 8) Hosting and security of public facing interactive website elements 9) Unified communications 10) Mobile security controls 11) Project/programme management 12) Technical resources to enact the change and migrate to the new service 13) Ongoing 1st, 2nd and 3rd line operational support for all our IT 14) Provision of comprehensive backups Lot 1: We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements: 1) Provision of new network, WiFi and security controls to support the main office 2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs) 3) Microsoft licensing 4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services 5) Build of Windows based devices, including packaging and deployment of software 6) Provision of appropriate boundary controls for Windows based devices 7) Application build and/or migration to replace aging in-house software 8) Hosting and security of public facing interactive website elements 9) Unified communications 10) Mobile security controls 11) Project/programme management 12) Technical resources to enact the change and migrate to the new service 13) Ongoing 1st, 2nd and 3rd line operational support for all our IT 14) Provision of comprehensive backups