Closed tender

SOFT MARKET TEST - Customer Service IT Solution Melton Borough Council

Details

Buyer
Welland Procurement Unit
Topic
Software package and information systems
Published
12 April 2024
Submission
10 May 2024
Source
uk:contracts_finder

Tender description

The Council would like to hear from suppliers of IT solutions in relation to a customer service journey, to be used by the Customer Services team at Melton Borough Council. The Council is open to how this new provision could be delivered, including different solutions that may be available, how the service could be improved with innovation and what can be provided on a long-term basis. Please log on to ProContract e-procurement portal and search for project reference DN719405 for further information. https://procontract.due-north.com/Register

Timeline

  1. Tender published12 April 2024
    Current notice
  2. Submission date10 May 2024

About the buyer

Welland Procurement Unit is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 79342000 · Marketing services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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