BT46 - RM1557.13- Customer Satisfaction Feedback and Insights
Details
- Buyer
- capitalEsourcing
- Supplier(s)
- ROL Solutions Ltd
- Value
- GBP 62,807
- Duration
- 2 years
- Topic
- Customer survey services
- Published
- 10 April 2024
- Source
- uk:contracts_finder
Tender description
The GovMetric feedback tool is a customer satisfaction reporting platform for surveys and insights that will gather customer sentiment and reason for procuring that sentiment online, via website and all webform and on email responses. This is stage 2 of the implementation.
Timeline
- Completed: Award date1 February 2024
- Completed: Award published10 April 2024Current notice
- Completed: Contract expiry date31 January 2026
About the buyer
capitalEsourcing is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79342310 · Customer survey services
- 79342311 · Customer satisfaction survey
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@capitalesourcing.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@capitalesourcing.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@capitalesourcing.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@capitalesourcing.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@capitalesourcing.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@capitalesourcing.gov |
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