SWR: Provision of Facilities & Asset Management Services

Tender description

First MTR South Western Trains Ltd (SWR) have contracted with a new FM provider in the delivery of their Planned and Reactive Electrical, Mechanical & Building Fabric works. SWR aspire to lead the way in how they deliver this type of service provision to their Stakeholders, that being either their internal stakeholders at their stations and ultimately their external stakeholders being their paying customers. This contract is designated by the DfT as a Key Contract and as such is subject to an Umbrella Direct Agreement, and approval by the Secretary of State. Lot 1: The contract will be in place for a period of up to 5 years as follows: - An initial 3-year term followed by up to a 2-year extension. Contract type: NEC 4 FMC, Option A with price list, including X and Z clauses. TUPE applied to this procurement. The scope of services included under this contract includes: 1. Planned Preventative Maintenance 2. Statutory and Mandatory Inspections & Maintenance 3. Reactive Maintenance and Emergency Maintenance 4. Possession and Isolations Management 5. Revisions, updating and maintenance of Asset register and integration into the Employers system(s). 6. Production of record drawings 7. Maintenance of operating and maintenance manuals 8. Provision of new works 9. Provision of Electronic Logbooks and hardcopy maintenance of onsite Fire Logbook 10. Fully interactive customer call centre 11. SQR Management 12. Lift management 13. Weekend SQR Toilet Reactive