Custodial Healthcare Services

Tender description

This notice is placed as a Prior Information Notice (PIN) to inform the market of Thames Valley Police’s intention to recommission Custodial Healthcare Services for 2025 & beyond. We will be seeking to understand the level & range of service provider interest in delivering these services & seeking providers who have the capability & capacity to deliver a resilient evolving service. The service shall provide fully qualified, trained & competent Healthcare Professionals embedded 24/7/365(6) in the 6 main Custody Suites in the TVP area to assess, treat & signpost Detained Persons (DPs) to ensure fitness for detention, interview, charging, with full live Clinical Oversight & consideration of a multi skilled workforce. The service needs to be reactive to short notice operational needs as well as proactive to longer term strategies, needing to fully integrate with NHS (L&D), Social Care & Voluntary Sector providers of health & social support, managing interconnected relationships & pathways. Lot 1: The service shall provide fully qualified, trained & competent Healthcare Professionals embedded 24/7/365(6) in the 6 main Custody Suites in the TVP area to assess, treat & signpost Detained Persons (DPs) to ensure fitness for detention, interview, charging, release, with full live Clinical Oversight & consideration of a multi skilled workforce to assist in across the Force & in particular the South of the Force. (Note; there is additional pressure in Loddon Valley & Maidenhead that may require additional support). The service needs to be reactive to short notice operational needs as well as proactive to longer term strategies. The ever evolving operational & custody requirements need to fully integrate with NHS (L&D), Social Care & Voluntary Sector providers of health & social support, creating & managing interconnected relationships & pathways with a view to reducing the ‘revolving door’ effect around the reasons for committing crimes. This will be in conjunction with regular reporting & the subsequent meeting of a number of stringent key performance indicators. Interactive training scenarios involving the Authority &/or other organisations will be welcomed as will insights into industry related technological advances. The Police custody suites are located;o Berkshire (Maidenhead & Reading)o Buckinghamshire (Aylesbury & Milton Keynes)o Oxfordshire (Abingdon & Banbury)o Newbury (Berks) – Retained for Operational Contingencyo High Wycombe (Bucks) - Retained for Operational Contingency The services within scope, include PACE compliant core Custodial Healthcare provision, primarily, Custody DP Healthcare management, the provision of medical & forensic examinations, treatment for minor medical injuries, fitness assessments prior to interview, charging, bailing, court appearance &/or release, live clinical oversight, crisis support, management of substance misuse & onward referral services for people who have been DPs. In addition but not limited to the core provision; a) Holistic Healthcare Services; (General Healthcare prior to & following any forensic work)b) Forensic sampling following a healthcare assessment relevant for that purposec) Call Centre, email & video call facilities (or other mutually agreed contact mechanisms) through which the Authority can ask for forensic medical & healthcare services.The re-tendering exercise will aim to increase equity of access & ensure a consistent, resilient & high standard of quality care to DPs. The service will delivered in line with current national standards, guidance, NHSE specification & best practice, & at the same time meet the local needs of each Custody Suite/Force area, planned & Ad hoc operational requirements. The Provider will ensure that the service is delivered in an age-appropriate way for children & adults & vulnerable persons; all staff must meet the skills & competences commensurate with the role they are performing. The service should consider PACE, Safeguarding, support to joint protocols around the safe management of intoxication in custody & Health & Forensic requirements with equal priority. The Custodial Healthcare provider will work closely with L&D providers & other support services within the custody Suite & ensure service users are referred to appropriate onward provision as necessary. The Authority will be seeking interest from the market providers in providing such a service from suitably qualified, capable & competent organisations. The purpose of this PIN is for market information only, notifying the intention to re-commission this service mid 2024 for contractual arrangements 2025 & beyond, rather than a call for competition at this stage. The tendering process will follow the PCR2015 two stage Restricted procedure via In-Tend e-Procurement system. The sell2 address below will act as a single sign on site if suppliers want to engage with any police or fire who use this system; https://sell2.in-tend.co.uk/blpd/home