Resident Experience Deep Dive Service Reviews and data model
Details
- Supplier(s)
- RedQuadrant Ltd
- Value
- £93,875
- Duration
- 2 years
- Published
- 13 March 2024
- Source
- uk:procontracts
Tender description
As part of the Resident Experience Programme, this work will undertake end to end reviews of Council services to identify areas of improvement and modernisation, prioritised by highest contact volumes. This work will also include an in depth data model that shows the full resident contact and demand picture across the Council.
Timeline
- Completed: Award published13 March 2024Current notice
- Completed: Award date13 March 2024
- Completed: Contract expiry date13 March 2026
About the buyer
London Borough of Waltham Forest is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov |
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