Appointment of Consultancy to Review Newport City Council’s Customer Offer
Details
- Buyer
- Newport City Council
- Supplier(s)
- Basis Ltd
- Topic
- Technical analysis or consultancy services
- Published
- 4 January 2024
- Source
- uk:sell2wales
Tender description
Newport City Council (hereafter referred to as ‘the Council’) is seeking to appoint a suitably qualified and experienced consultancy to undertake a strategic review of the Council’s customer offer, experience and access points in accordance with the specification and the terms of contract. The scope is organisation wide and incorporates how the current customer facing functions works within the organisation. The review and final report will be concluded by 22 March 2024. Further details can be found in the specification which can be accessed via etenderwales, ITT_105398. THE TENDER HAS CLOSED & THIS IS THE AWARD NOTICE
Timeline
- Completed: Award date11 December 2023
- Completed: Award published4 January 2024Current notice
About the buyer
Newport City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 71621000 · Technical analysis or consultancy services
- 73210000 · Research consultancy services
- 79400000 · Business and management consultancy and related services
- 79411000 · General management consultancy services
- 79411100 · Business development consultancy services
- 79413000 · Marketing management consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@newport-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@newport-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@newport-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@newport-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@newport-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@newport-city-council.gov |
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