2223-0413 Roofing Repairs and Maintenance Works (with Provision of Scaffolding)

Tender description

The council is appointing four (4) providers to the framework agreement to deliver borough-wide roofing repair works (with the provision of scaffolding) and assist the in-house team with our emergency cover. The appointed suppliers will support the council’s in-house teams in providing efficient, effective, customer-focused roofing repairs and maintenance services for example erecting and maintaining their own scaffolding; where necessary this will include abseiling to allow access to areas that cannot be reached by scaffolding to undertake external works such as pointing, window installation, undertaking weekly scaffold inspections, satisfactorily completing orders within the specified time periods, good customer liaison, efficient and accurate paperwork, prompt and accurate updating of electronic records, prompt submission of accounts and immediately responding to any recalls or complaints received. The appointed suppliers will assist the in-house team with Out of Hours emergency cover to minimise risk to the health and safety of Residents and the public or damage to buildings and other structures (e.g. severe roof leaks, structural damage, securing windows or any other works where a scaffold would be required). Call-off contracts for works will be issued evenly on an alternate basis between the four (4) contractors i.e. Contractor A receives jobs 1, 5, 9, 13 etc, Contractor B receives jobs 2, 6, 10, 14 etc, Contractor C receives jobs 3, 7, 11, 15 etc and Contractor D receives jobs 4, 8, 12,16 etc. This will be monitored closely using IT management systems put in place by the Service. Lot 1: The council is appointing four (4) providers to the framework agreement to deliver borough-wide roofing repair works (with the provision of scaffolding) and assist the in-house team with our emergency cover. The appointed suppliers will support the council’s in-house teams in providing efficient, effective, customer-focused roofing repairs and maintenance services for example erecting and maintaining their own scaffolding; where necessary this will include abseiling to allow access to areas that cannot be reached by scaffolding to undertake external works such as pointing, window installation, undertaking weekly scaffold inspections, satisfactorily completing orders within the specified time periods, good customer liaison, efficient and accurate paperwork, prompt and accurate updating of electronic records, prompt submission of accounts and immediately responding to any recalls or complaints received. The appointed suppliers will assist the in-house team with Out of Hours emergency cover to minimise risk to the health and safety of Residents and the public or damage to buildings and other structures (e.g. severe roof leaks, structural damage, securing windows or any other works where a scaffold would be required). Call-off contracts for works will be issued evenly on an alternate basis between the four (4) contractors i.e. Contractor A receives jobs 1, 5, 9, 13 etc, Contractor B receives jobs 2, 6, 10, 14 etc, Contractor C receives jobs 3, 7, 11, 15 etc and Contractor D receives jobs 4, 8, 12,16 etc. This will be monitored closely using IT management systems put in place by the Service.