Assistive Technology (AT) Support Services

Tender description

The Department for Business, Energy and Industrial Strategy (BEIS) has a legal obligation to ensure that reasonable adjustments are made to accommodate the needs of those with long term or temporary impairments or disabilities. It falls to BEIS Digital to ensure that Assistive Technology products and services are made available to meet any requirements needed to use ICT/digital solutions. Such requirements are usually identified through a formal, specialist workplace assessment. The purpose of the tender is to source specialist external resource to support our current and new Assistive Technology users. Lot 1: The Department for Business, Energy and Industrial Strategy has a legal obligation to ensure that reasonable adjustments are made to accommodate the needs of those with long term or temporary impairments or disabilities. It falls to BEIS Digital to ensure that Assistive Technology products and services are made available to meet any requirements needed to use ICT/digital solutions. Such requirements are usually identified through a formal, specialist workplace assessment. Key objectives for this service are; · Capturing AT requirements for new starters · Managing new requests for AT software / hardware · Managing complex issues relating to AT software or AT peripherals · Promoting digital accessibility · Consultation and assistance working with the AT user communities · Managing development work with software vendors used by BEIS · Working with BEIS Digital's technical resources · Dedicated internal customer-facing point of contact · Analysis of use of software applications · Working with the BEIS Digital Assurance team to ensure AT standards form part of the project approval process · Working with the Health, Safety & Wellbeing team We held a pre-market engagement on Friday 21st October between 11am and 12:30pm via Microsoft Teams, the presentation will be published with the ITT pack via https://beisgroup.ukp.app.jaggaer.com/.