Expired contract

Arcus Licences for Customer Portal and CRM

Details

Supplier(s)
Arcus Global Ltd
Value
GBP 445,192
Duration
3 years
Topic
Customer Relation Management software package
Published
1 March 2023

Tender description

The council also relies on support and maintenance services from Arcus for Digital Services Hub, Staff Hub, Local Government CRM, Arcus Government Pack and Integrations. This includes important end of year processes for HR and garden waste and Gazetteer Managed Service which ensures the address database in the Arcus platform is updated via updates from the council's Local Land and Property Gazetteer.

Timeline

  1. Completed: Award date15 February 2023
  2. Completed: Award published1 March 2023
    Current notice
  3. Completed: Contract expiry date14 February 2026

About the buyer

St Albans City and District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48445000 · Customer Relation Management software package

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