Wales Audit Office People Survey

Tender description

1 The proposed overview of requirements is: a. Audit Wales wishes to work in partnership with a supplier to assess employee engagement and employee experience. b. The supplier will provide expert advice on the design of regular, flexible, focussed and impactful surveys that cover the themes of the Civil Service People Survey. The successful company would develop a set of explanatory notes that assist people to understand what they are being asked about in each question to help them determine an appropriate response and rating. c. That the approach to monitoring employee engagement and experience across the themes in the CSPS provides continuity and consistency with previous years and comparable organisations. This may mean importing the same questions for engagement from the CSPS for consistency. The supplier would advise us on the best ways of benchmarking with other organisations and between years. d. Reporting will provide tailored feedback reports at appropriate levels as well as a whole organisation position e. Relevant and up to date benchmarking information will be available plus access to advice on best practice solutions. f. The supplier will provide support throughout the contract period in the form of a client liaison role and this will include analysis and reporting of the results.