DWP - Service Transformation - Senior Delivery Integration and Assurance Lead (FAS IT)

Tender description

Summary of the work Delivery Integration and Assurance role to enable the complex delivery of the Technology Services' products and services for the Functional Assessment Service Programme, transitioning to a new IT managed service which includes DWP provided networks, end user devices (laptops & peripherals) and end user environment software. Specialist role Delivery manager Expected Contract Length 24 months with an optional extension period of up to 6 months Latest start date Wednesday 1 March 2023 Maximum Day Rate Up to £845 ex VAT per day. Standard 8 hour working day, excludes expenses to base location which will be agreed with DWP. Travel expenses will be payable within DWP Policy to non-base locations This role is Inside IR35 Who Speclialist Work With The specialist will join an existing DWP team of Digital and Change Programme delivery managers and will lead the end-to-end delivery projects relating to IT transition, systems integration and migration. The specialist will be working with: TS Delivery Partner TS Deputy Director FAS Deputy Director FAS Programme Manager Service Operational Design Manager Service Transition Manager Workplace Engineers Network Engineers Service Design and User Support Services DWP Test Delivery Manager Third Party Providers to DWP What Specialists Work On The specialist needs to be an experienced project manager with a background of managing IT projects and successfully delivering against milestones. As part of a major programme to provide 5 health assessment suppliers with a managed IT service which includes DWP provided networks, end user devices and software, as well as an externally procured case management service, the department is looking for an IT delivery manager with experience of successfully managing the transition of organisations to new IT services and ways of working, against challenging milestones. Skills & Experience • Proven knowledge and a minimum of 5+ years experience of: • Working as a Senior IT Project Delivery Manager in a large scale organisation and/or Public Sector. • Managing large, complex, IT projects. Successfully delivering hardware and software products and services to internal and 3rd party organisations. • Building complex delivery plans, identifying and managing key integration points, identifying and mitigating risks, issues and dependencies with effective escalation where necessary, demonstrating ownership through to resolution • Tracking and managing project progress and budget, providing informative and accurate reporting to senior leaders and/or governance boards, to enable key decisions to be made • Actively managing decision making, governance and change, taking all cross-project impacts into account. • Actively managing decision making, governance and change, taking all cross-project impacts into account • Communicating consistently across internal and external stakeholders, tailoring messages to ensure that it is right for the audience and consistent with broader project/digital messaging • Working as a part of a large team, including internal and third party organisations, and taking the lead where necessary. • Identifying and assuring Operational Acceptance Criteria and Service Acceptance Criteria • Delivering projects using Agile and Waterfall methodologies, along with a Hybrid Approach • Strong understanding and practical application of the ITIL framework to deliver and operate digital services. Work Location Primarily at the North West DWP Digital Corporate Hubs - St Peters Square, Manchester and Peel Park, Blackpool - although there may be a requirement to travel to other DWP locations. Working Arrangments Specialist will work 5 working days per week. At least 40% of their time is expected to be in a DWP North West hub office. There may be some travel required to other locations. Security Clearance All suppliers must BPSS cleared and On-Shore Additional T&Cs https://www.gov.uk/guidance/terms-and-conditions-of-digital-marketplace-frameworks No. of Specialists to Evaluate 5 Cultural Fit Criteria • Work as a team with our organisation and other third party suppliers • Be transparent and collaborative when making decisions • Have a no-blame culture and encourage people to learn from their mistakes • Take responsibility for their work • Share knowledge and experience with other team members • Challenge the status quo Assessment Method • Reference • Interview Evaluation Weighting Technical competence 75% Cultural fit 5% Price 20% Questions from Suppliers 1. Is there an incumbent? Yes 2. Hi can you confirm if there is an incumbent for both of the Senior Delivery Integration and Assurance Lead roles currently advertised? Yes (already stated in answer to previous question above)