Enterprise Service Management Tool
Details
- Buyer
- Housing 21
- Supplier(s)
- Hornbill Service Management Limited
- Value
- GBP 500,000
- Duration
- 5 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 6 February 2023
- Source
- uk:contracts_finder
Tender description
Housing 21 plan to move to a full cloud-based SaaS solution that will support improved service quality and delivery, through more efficient and mature ITSM processes and functions along with providing new service management capability for the Housing 21 HR team with future options for expanding use of the service management tool to other areas of Housing 21 business.
Timeline
- Completed: Award date15 December 2022
- Completed: Award published6 February 2023Current notice
- Next: Contract expiry date14 December 2027in 15 months
About the buyer
Housing 21 is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@housing-21.gov |
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