Expired contract

Customer Lab training and support contract

Details

Supplier(s)
Alex Bollen
Value
GBP 78,400
Duration
2 years
Topic
Research and development consultancy services
Published
8 February 2023

Tender description

This contract will enable staff to be upskilled on par with industry best practice, and will build our capability in designing, delivering and analysing qualiatitive research with our customers. This will enable HMRC to deliver quality in-house research, and retain this knowledge to be used within future projects which will provide a more customer- centric appproach. Research can be delivered in house at a much lower cost than externally comissioned research.

Timeline

  1. Completed: Award date26 January 2023
  2. Completed: Award published8 February 2023
    Current notice
  3. Completed: Contract expiry date25 January 2025

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73200000 · Research and development consultancy services
  • 80500000 · Training services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

87 similar open tenders

See more open tenders related to Customer Lab training and support contract.

Explore all open tenders

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.