Awarded contract

Workforce Management Software Essex

Details

Value
GBP 377,336
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
29 December 2023

Tender description

Essex Police wish to replace the Electronic Duty Sheet (EDS) with a new Workforce Management (WFM) solution which will allow Contact Management to more effectively plan resource requirements to meet request for service volumes based on predictive data, planned events, environmental factors and staff availability. The Force are seeking a modern solution from the best available products on the commercial market and need to ensure it will link with our other IT and telephony systems. This solution must adhere to the 7 Force IT Non-Functional Requirements and Information Security Baseline Requirements and be fully compliant with the Business Functional Requirements.

Timeline

  1. Completed: Award date18 December 2023
  2. Completed: Award published29 December 2023
    Current notice
  3. Next: Contract expiry date17 December 2026in 4 months

About the buyer

Suffolk Constabulary is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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