Lot 1 - SCH Helpline

Tender description

Tender is being run in line with the Light Touch Regime PCR 2016 process.<br/><br/>The tender is split into 2 lots with separate scoring criteria.<br/><br/> Bidders are encouraged to bid for both lots. The Trust ideal is that it awards a contract to one provider for both lots, but decisions will be based upon the outcome of the evaluation process. <br/><br/>Please see evaluation methodology for a full breakdown of the process to be applied. <br/><br/>You should note here that the Trust reserves the option to award a combined contract to one bidder, in an instance that the combined service provision confers a benefit to the Trust when contrasted against awarding the lots individually to separate providers. Benefits can be more than just the cost of the service provision. <br/><br/>Contract Period: Initial 2 years with an option to extend by a further 2 years. Lot 1: Tender is being run in line with the Light Touch Regime PCR 2016 process.<br/><br/>The tender is split into 2 lots with separate scoring criteria.<br/><br/> Bidders are encouraged to bid for both lots. The Trust ideal is that it awards a contract to one provider for both lots, but decisions will be based upon the outcome of the evaluation process. <br/><br/>Please see evaluation methodology for a full breakdown of the process to be applied. <br/><br/>You should note here that the Trust reserves the option to award a combined contract to one bidder, in an instance that the combined service provision confers a benefit to the Trust when contrasted against awarding the lots individually to separate providers. Benefits can be more than just the cost of the service provision. <br/><br/>Contract Period: Initial 2 years with an option to extend by a further 2 years. Additional information: Please refer to document suite