Award of ENU-2122-0075-00 - CRM Development
Details
- Supplier(s)
- Incremental Group
- Value
- GBP 99,725
- Duration
- 6 months
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 30 January 2023
Tender description
The project is to enhance CRM by integration of MS Dynamics 365 Marketing functionality. CRM is used by ENU Recruitment. In principle, CRM is configured to support enquiry management, email marketing and event management. In practice, utilisation is low as data quality has declined and process has come to rely on external services and manual intervention. By integrating MDM the over-arching goal is to re-establish a unified solution and processes for all student recruitment activity.
Timeline
- Completed: Award date14 April 2022
- Completed: Contract expiry date13 October 2022
- Completed: Award published30 January 2023Current notice
About the buyer
Edinburgh Napier University is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
- 72227000 · Software integration consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@edinburgh-napier-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@edinburgh-napier-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@edinburgh-napier-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@edinburgh-napier-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@edinburgh-napier-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@edinburgh-napier-university.gov |
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