Hosted Job Manager and Dynamic Scheduling Software Solution (2023-2024)

Tender description

Job Manager the current scheduling tool used for Home Support licences, hosting and support. Current services provision as follows: - Home support : Home support workers currently receive electronic schedules to their mobile devices to identify appointment schedules. This is an efficient and effective process which makes communication of information and changes more immediate and reduces paperwork. At present there are around 3,500 customers who receive care through this service. - Housing: Technical Officer diaries are maintained via the dynamic scheduling system. With the introduction of mobile working Technical Officers have improved their inspection visits, and access failure rates are much lower than with the previous manual process. The system enables effective alignment of service delivery with Mears, a partner agency.