Leisure Management Software Solution

Tender description

This is for a Software as a Service Contract. Wakefield Council is inviting tenders from suitably qualified Suppliers for the supply, commissioning and support of a Leisure Management Software Solution. This will enable the Council to fully manage its Leisure Services Provision at Aspire at the park (Pontefract), Sun Lane Leisure, Minsthorpe Leisure, Normanton Leisure, Thornes Park Stadium and Featherstone Sports Complex. There are 60 to 80 staff across the sites. Lot 1: Wakefield Council is inviting tenders from suitably qualified Suppliers for the supply, commissioning and support of a Leisure Management Software Solution. This will enable the Council to fully manage its Leisure Services Provision at Aspire at the park (Pontefract), Sun Lane Leisure, Minsthorpe Leisure, Normanton Leisure, Thornes Park Stadium and Featherstone Sports Complex. There are 60 to 80 staff across the sites. The successful Supplier must: 1. Be an experienced leisure management software specialist; 2. Support the Council to deliver the best digital customer experience possible; 3. Work with the Contracting Authority to increase customer numbers and contribute to improving the health of residents in the Wakefield District; 4. Develop their solution to ensure the provision of Leisure Services in Wakefield reflects industry trends and innovations over the whole contract period; 5. Enable the Council to use securely stored data to enhance Service delivery; 6. Hold current ISO 27001 accreditation covering the information security controls for the full scope of the solution. Your core solution must: 1. Be cloud hosted; 2. Be hosted within the UK (United Kingdom) and compliant with relevant UK law; 3. Use additional multi-factor authentication or support Single Sign On using the Councils Azure Active directory To access this opportunity you must be registered on the Councils e-tendering portal https://uk.eu-supply.com/login.asp?timeout=1&target=%2Finsidemain%2Easp. This is the only option for accessing the tender documentation for this procurement. For support with registration or using the portal please contact the Mercell helpdesk either by email: uksupport@eu-supply.com or tel. 0800 840 2050 during office hours ONLY (09.00 to 17.00).