Expired contract

Consultancy Services for Service Led Organisation

Details

Buyer: Driver and Vehicle Standards Agency
Supplier(s): The Service Org Group Limited
Value: GBP 49,000
Duration: 6 months
Topic: General management consultancy services
Published: 8 November 2023
Source: uk:contracts_finder

Tender description

This contract has been awarded for consulting services to support DVSA to become more service-led and customer centric. The consultancy services will be required to provide their expert knowledge, tools and assessments to enable DVSA to successfully pilot service led as an approach by mapping an end-to-end customer journey. This will involve helping DVSA draw conclusions from pilot work, draft recommendations and help to present to project board.

Timeline

Completed: Award date1 November 2023
Completed: Award published8 November 2023
Current notice
Completed: Contract expiry date30 April 2024

About the buyer

Driver and Vehicle Standards Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79411000 · General management consultancy services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@driver-and-vehicle-standards-agency.gov
Commercial Director	+44 •••• ••••••	••••••••@driver-and-vehicle-standards-agency.gov
Procurement Manager	+44 •••• ••••••	••••••••@driver-and-vehicle-standards-agency.gov
Category Lead	+44 •••• ••••••	••••••••@driver-and-vehicle-standards-agency.gov
Senior Buyer	+44 •••• ••••••	••••••••@driver-and-vehicle-standards-agency.gov
Contracts Manager	+44 •••• ••••••	••••••••@driver-and-vehicle-standards-agency.gov

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