Closed tender

Automation of Regional Control (SCADA) - RFP

Details

Topic
IT services: consulting, software development, Internet and support
Published
10 November 2023
Submission
12 January 2024

Tender description

Thames Water (TW) are seeking a qualified vendor aiming to automate & optimise specific aspects of our Regional SCADA system. Currently, a considerable portion of TW operation relies on manual management by a control room. The primary objective is to conduct a Proof of Concept (POC) for either the Lower Hall B & Woodford hydraulic systems or the entire TW Ring Main. This will allow the control to be optimised, ensuring continued supply of wholesome water, whilst taking into consideration operating strategies to reduce leakage and energy use. It will also remove the risk of any human error. Lot 1: The vendor shall provide the following services: Detailed Design: Conduct a thorough assessment of how the product will be integrated within existing Thames Water Infrastructure to meet both operational and maintenance needs to optimise two hydraulic areas. Develop, Test & Deploy: Deliver a centralised automation solution that addresses our specific requirements, full testing in advance of deployment into production. Commission & Optimise: Full testing within the production environment to ensure the solution is fit for purpose and enables continued operation whilst generating optimal benefit. User Training: Provide comprehensive training sessions for our staff to ensure proper utilisation of the software features. Ongoing Support: Offer 24/7 technical support and maintenance services post-implementation, including regular updates and bug fixes. Lot 1: The vendor shall provide the following services: Detailed Design: Conduct a thorough assessment of how the product will be integrated within existing Thames Water Infrastructure to meet both operational and maintenance needs to optimise two hydraulic areas. Develop, Test & Deploy: Deliver a centralised automation solution that addresses our specific requirements, full testing in advance of deployment into production. Commission & Optimise: Full testing within the production environment to ensure the solution is fit for purpose and enables continued operation whilst generating optimal benefit. User Training: Provide comprehensive training sessions for our staff to ensure proper utilisation of the software features. Ongoing Support: Offer 24/7 technical support and maintenance services post-implementation, including regular updates and bug fixes.

Timeline

  1. Completed: Tender published10 November 2023
    Current notice
  2. Completed: Submission date12 January 2024

About the buyer

Thames Water Utilities Limited buys as a utility, through a Procurement Support Centre in Reading. Thames Water operates in a regulated industry, so becoming a supply partner follows a formal structure. Suppliers email the procurement team with the notice reference to take part in a tender. Suppliers can bid for water resources, demand management or leakage solutions through the Bid Assessment Framework. Innovative ideas can also be submitted through an online form.

Over the past 5 years, most of Thames Water Utilities Limited's contract awards have been in construction work, IT services and waste, cleaning and environmental services.

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