GB-Nottingham: AP2323 - BEMS 2023-2025

Tender description

Award of a contract in accordance with the Public Contract Regulations 2015, Regulation 32 (Use of the negotiated procedure without prior publication) following the conclusion of an unsuccessful procurement process under AP2208. This Contract is to provide a Bureau Service to support the TREND BEMS network for a maximum period of 2 years. The Bureau Service will be utilised for day-to-day operation of the networked BEMS in order to: •improve comfort control for occupants; •provide energy cost savings & carbon emission reduction advice, helping the Council to meet its commitment to becoming carbon neutral by 2030; and •help to improve pro-active preventative maintenance, resulting in reduced downtime, more efficient systems operation and to help to extended the service life of equipment, thus saving costs. The Contractor shall also: •review, develop and maintain the central control software interface; •immediately investigate critical alarms and report outcomes to the designated contacts; •investigate non-critical (maintenance) alarms and collated the information into a monthly report; •provide telephone support, responding to reported issues and requests for adjustment to set points and occupancy times. •as required, visit sites and investigate issues relating to critical or non-critical alarms; and •deliver support within normal office hours 8.30 am to 5 pm, 52 weeks of the year excluding weekends and bank holidays.