Awarded contract

Website Customer Satisfaction Feedback and Insights

Details

Buyer: Norwich City Council
Supplier(s): ROL Solutions Ltd
Value: GBP 40,570
Duration: 3 years
Topic: Software package and information systems
Published: 12 October 2023
Source: uk:contracts_finder

Tender description

Customer satisfaction management platform for surveys and insights for council website users. Awarded via a call from G-Cloud 13 framework with Crown Commercial Services.

Timeline

Completed: Award published12 October 2023
Current notice
Completed: Award date1 November 2023
Next: Contract expiry date31 October 2026in 2 months

About the buyer

Norwich City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems
72000000 · IT services: consulting, software development, Internet and support

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@norwich-city-council.gov
Commercial Director	+44 •••• ••••••	••••••••@norwich-city-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@norwich-city-council.gov
Category Lead	+44 •••• ••••••	••••••••@norwich-city-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@norwich-city-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@norwich-city-council.gov

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