The Supply and Maintenance of an end-end managed print service

Tender description

The contracting entity intends to procure a Supply and Maintenance contract for the Provision of an end-end managed print service in approx. 90 ESB locations in the Republic of Ireland, and a small number of locations in Northern Ireland and mainland UK. The existing printer fleet consists of a mixture of 570+ single & multi-function (print, copy, scan) A3/A4 print devices. There are approx.13.5 million pages printed each year across all locations. Reducing the number of print devices and pages printed will be a key feature of this contract. The impact of Covid-19 and the increase in ESB staff working remotely/flexibly will impact the number of sites and site occupancy, this will have a direct impact on the number of print devices required and print volumes throughout the duration of the contract. ESB reserves the right to ramp up and ramp down the print service without penalty. The service will be required to be delivered within a Citrix (XenApp/XenDesktop 7.15 or later) environment and on both Windows 10 build 1803 and Windows Server 2016 or later. Any print driver should be Remote Desktop Services -Serer 2016/2019 verified /tested compatible. Printing is required from a variety of applications, including but not limited to Geodart, GIS, SAP and standard Microsoft office applications. It is expected proof of concept testing will figure as part of the tender process. Lot 194599: The Supply and Maintenance of an end-end managed print service Please refer to the individual instructions for submission of bids relevant to each tender issued via the system.