Anywhere 365 upgrade
Details
- Buyer
- Norwich City Council
- Supplier(s)
- Risual Ltd
- Value
- £293,085
- Topic
- Software package and information systems
- Published
- 9 October 2023
- Source
- uk:find_a_tender
Tender description
Upgrade of existing Anywhere 365 system utilised by the council's customer contact team to manage incoming contacts. Lot 1: As Anywhere365 is owned by Work Stream People, a Microsoft recommended software company based in the Netherlands, a UK based supplier is required to manage the software on behalf of the council. The supplier will also act as a technical advisor and intermediary to assist with procuring software solutions, installation and implementation and for advice and general support. Additional information: Contract is for period of 3 years with option of extending for 1 year to 2027 already built in. 4 years is the maximum period permitted under framework agreement procuring from.
Timeline
- Completed: Award date15 September 2023
- Completed: Award published9 October 2023Current notice
About the buyer
Norwich City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@norwich-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@norwich-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@norwich-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@norwich-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@norwich-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@norwich-city-council.gov |
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