Invitation to Tender for Case Management Solution (CMS)
Details
- Value
- GBP 320,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 26 September 2023
- Submission
- 20 October 2023
- Source
- uk:sell2wales
Tender description
The Ombudsman is inviting tenders for the provision of an integrated Case Management Solution (CMS) and the provision of support services (Helpdesk) for the CMS. Lot 1: The Ombudsman is inviting tenders for the provision of an integrated Case Management Solution (CMS) and the provision of support services (Helpdesk) for the CMS. It is expected that the CMS will be cloud-hosted, that the helpdesk support, system monitoring and maintenance work will generally be undertaken remotely and that the provider will use their own facilities and equipment to access the system.
Timeline
- Completed: Tender published26 September 2023Current notice
- Completed: Submission date20 October 2023
About the buyer
Public Services Ombudsman for Wales is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@public-services-ombudsman-for-wales.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@public-services-ombudsman-for-wales.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@public-services-ombudsman-for-wales.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@public-services-ombudsman-for-wales.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@public-services-ombudsman-for-wales.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@public-services-ombudsman-for-wales.gov |
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