Provision of Outsourced Contact Centre Services
Details
- Supplier(s)
- Hinduja Global Solutions UK Limited
- Value
- GBP 17,000,000
- Duration
- 3 years
- Topic
- Call centre
- Published
- 31 August 2023
- Source
- uk:contracts_finder
Tender description
The Authority requires a user support solution to provide joined-up, real-time user support that can meet the needs of all Users should they encounter issues when using "GOV.UK One Login". The Authority is looking to collaborate closely with a Contractor to develop a contact centre solution.
Timeline
- Completed: Award date2 August 2023
- Completed: Award published31 August 2023Current notice
- Completed: Contract expiry date2 August 2026
About the buyer
Government Digital Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@government-digital-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@government-digital-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@government-digital-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@government-digital-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@government-digital-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@government-digital-service.gov |
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