Closed tender

NSAI - CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS CONFIGURATION, SUPPORT AND MAINTENANCE AND RELATED SERVICES

Details

Value
€700,000
Topic
IT services: consulting, software development, Internet and support
Published
23 August 2023
Submission
25 September 2023

Tender description

The Contracting Authority’s current contract with an external supplier for the provision of support and maintenance of its Microsoft Dynamics 365 Customer Relationship Management System (“CRM System”) will end on 1 November 2023. Accordingly, and in consideration of the Contracting Authority’s plans to retain and expand the use of the CRM System, the Contracting Authority is conducting a competition, seeking tenders for the provision of certain services (including configuration services, replacement support and maintenance services) relating to the CRM System. Hosting services are not required.

Timeline

  1. Completed: Tender published23 August 2023
    Current notice
  2. Completed: Submission date25 September 2023

About the buyer

National Standards Authority of Ireland (NSAI) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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Decision makers

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