Awarded contract

Out of Hours IT Helpdesk Managed Service

Details

Buyer
University of Birmingham
Supplier(s)
University of Northumbria at Newcastle
Value
GBP 168,111
Topic
IT services: consulting, software development, Internet and support
Published
18 August 2023
Source
uk:find_a_tender

Tender description

a subscription-based service providing first and second line support with IT and library queries to students and staff of participating universities and colleges at times when the main support services are closed. Lot 1: a subscription-based service providing first and second line support with IT and library queries to students and staff of participating universities and colleges at times when the main support services are closed. The service operates from 17:00 to 08:00 weekdays, 24 hours weekends and public holidays. Contact to the service may be made by phone, email, and Live Chat.

Timeline

  1. Award published18 August 2023
    Current notice
  2. Award date18 August 2023

About the buyer

University of Birmingham is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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