Carers Support Service

Tender description

Southampton City Council were seeking to appoint a provider to deliver Carers' Support Services working in partnership with the Council to deliver the Southampton Carers Strategy. It was envisaged that the provider would have worked alongside the Council to engage and work with partners from across the local Integrated Care System to improve the identification and health & wellbeing of unpaid carers in the City. In parallel with this responsibility the Council required the same provider to develop a carer led organisation to provide carers services in the City Lot 1: Services would be delivered, and initially developed in 3 libraries across the City. The libraries would have opened 6 days per week, with flexible opening times including evening access. Library staff would work in partnership with carer services to provide greet and meet low level support and information needs of carers. The Carers service would have provided ongoing training and support to the library staff to build their skills and capacity in supporting carers with low level needs. Individual confidential one to one space would be available within each library to offer a suitable place to communicate with carers. The libraries would offer a flexible space for small carers groups to meet or provide information and guidance sessions on a group basis