Managed Security Services Partner - Caredig Ltd

Tender description

Caredig Ltd procured a new Managed Services Partner in June 2021 and transitioned to the new service provision in April 2022 for the outsourced management and support of its IT infrastructure, while continuing to manage core applications in house. At the time of this procurement, Caredig was still in contract for the provision of Managed Security Services and so was not in scope at this time, however the contract for this, is due for renewal on the 20th of November 2023. Lot 1: As a minimum, this contract for the provision of a Manager Security Service should cover the following areas: Security & Event Management Microsoft 365 Security & Event Management 325 Users Device vulnerability assessments and alerting DarkWeb Monitoring – Credential Compliance Scanning Security Operations Centre (SOC) Behavioral analysis and alerting / response on events – including Cyber Security Training platform and Phishing testing platform Critical file / bulk file change and alerting / response on events Continued delivery of Cyber Essentials Accreditation and Certification Support Continued Cyber Essentials Plus pre assessment, and remediation compliance advice Delivery of Cyber Essentials Plus Accreditation and Certification support (if Caredig choose to pursue Plus accreditation) Annual Penetration testing In addition, it is expected that the successful supplier will work closely with our Managed Service Provider in all aspects relating to security