Rhaglen Trawnsnewid Sefydliadol S4C Operational Transformation Program

Tender description

S4C is the Welsh television channel and one of the UK's five public service television broadcasters. It is an independent broadcasting authority established under the Broadcasting Act 1981 and is regulated by the Communications Act 2003 and the Broadcasting Act 1990. S4C provides a broad range of high quality and diverse programming in the Welsh Language available on digital platforms including Freeview, Freesat, Sky and Virgin. In addition S4C is available to watch live and on demand on S4C Clic and BBC iPlayer and numerous social media platforms e.g. YouTube, Facebook etc. S4C is embarking on a new programme of transformation that will necessitate cultural change and build resilience, growth mindset and continuous evolvement of the workplace. Recovering from the pandemic to a new working pattern will also need to be addressed across S4C’s three locations across Wales (Carmarthen, Cardiff and Caernarfon) to foster collaborative and cooperative teamwork. A strategic approach is required to drive cultural shifts and empower S4C to achieve sustained success. S4C is seeking to enter into a contract for a consultancy provider to provide an organisational transformation programme over a period of 18 months to underpin the 5 year transformational program that S4C is in process of delivering. In 2022, S4C embarked on its 5 year strategy approved by the DCMS and its intention is to transform the organisation to support the new needs of the audience within this everchanging landscape. To thrive in a rapidly evolving industry, S4C want to address the challenges outlined in part 1.3 above and establish a culture of resilience to embrace change, exhibit collaborative behaviour, uphold high standards and foster innovation. S4C wishes to cultivate a resilient culture and workforce, fostering a growth mindset, maintaining a fast-paced and cooperative environment and upholding high standards reflecting the S4C brand and values. As part of the tender response, Tenderers are therefore required to provide a methodology statement detailing a plan that will deal with the key objectives of this transformation programme, to support the transformation program ensuring the S4C culture underpins the ambition, which are as follows: • Define and Align Purpose to align with S4C’s mission and values • Enhance Employee Engagement through fostering ownership and accountability within the landscape • Cultivate a Learning, Innovative and Adaptable Organisation. Scope of Work The methodology statement should clearly describe how the Tenderer intends to carry out the services including evidence based strategies which should be based on psychological research over the 18 month period through a partnership relationship with S4C over two phases: Phase 1 Phase 1 shall mainly consist of information gathering to create an immediate impact and provide opportunity for reflections and will need to include: - Collaborative sessions - Identify strengths and build a cross-departmental program across 3 locations - Engage with key stakeholders (including but not limited to production companies, industry partners etc.), employees and management - Creation of a values framework Phase 2 Phase 2 shall be the embedding phase to include: - Ensuring alignment and integration of the framework - Foster a shared vision and commitment - Monitor progress and measure alignment Tenderers should clearly describe the timeline for each of the two phases as part of their method statement. Tenderers should clearly describe how they will be able to deliver the services in Welsh and/or English in line with the needs of S4C, including the names of any key personnel who will be responsible for carrying out the service.